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Old 06-24-2019, 10:51 AM
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mattmarks mattmarks is offline
 
Join Date: Aug 2003
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mattmarks
Default Seeking Junior Help Desk Tech

Looking for a junior help desk tech for a 40 person company in Reston. Full time employee position with benefits, 401k match, and all that good stuff. Position is in Reston next to Wiehle metro. Not quite entry level but lots of opportunity for growth

Brief description:

Bachelor’s degree in Computer Science, Information Technology Business or related field and two years of related technical experience; or Associate degree in Computer Science, Information Technology, Business and four years related technical experience


- Excellent Customer Service Skills (almost as important as tech skills)

- Working knowledge of Microsoft Office suite/Office 365/Exchange for Outlook 365

- Experience with Windows 10; Mac OS X, and Window Server 2012/2016. Working knowledge of Azure and Active Directory a plus.

- Excellent communication skills, written and verbal. Ability to deliver outstanding customer to Senior level roles is as important as technical skills for this position.

- Knowledge and experience with the application of basic to mid-level IT security processes

- Excellent organizational and time management skills as there is significant independent work

- Requires the ability to communicate with internal and/or external customers in order to obtain and/or provide explanations and/or modifications on technical or other complex concepts to individuals.

Pm me if you know someone interested for more information.

Matt
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