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Old 10-28-2008, 10:54 AM
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Default Porsche of Tyson's contact?

Is there a Dorki-friendly contact at HBL? I'd like to have a dealer take a look at the hot pepper before she goes nekkid and see if there's any work that needs to be done now...

Plus, I need a new key programmed, and some other minor stuff.
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Old 10-28-2008, 12:32 PM
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Kurt Michelwhite works there, although he is head of facilities, he could put you on to the right people.
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Old 10-28-2008, 02:03 PM
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I needed my track inspection for NJMP, and Kurt introduced me to a service manager. Once they knew I was a friend of Kurt's, they gave me a back rub, loaned me a PDK-car while my car was done (or was that just a K-car?), cooked me dinner...actually, they were really nice, and did fix a very small issue I'd been putting off, and refused to charge me. I gave a nice tip, which also included what I thought the fix would have been. Thanks Kurt.
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Old 10-28-2008, 06:28 PM
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Ask for Kurt Hoover he is the new Porsche service manager.
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Old 10-28-2008, 06:30 PM
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Quote:
Originally Posted by Vicegrip View Post
Ask for Kurt Hoover he is the new Porsche service manager.
What happened to Mike Malloy?
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Old 10-28-2008, 10:06 PM
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Quote:
Originally Posted by Ryan View Post
What happened to Mike Malloy?
Mike's gone?
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Old 10-29-2008, 12:02 AM
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I think he entered a state of pure stasis to the molecular level, the laws of thermodynamics took over and he ceased to exist on this energy level. It might have happened sometime in 2004 we could not tell when or if.


Kidding aside. I dono, one day he was "No longer with us" in the working way not the dead way. Kurt Hoover is OK.
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"There is grandeur in this view of life...." Darwin.

The mountains are calling and I must go.

“The earth has music for those who listen”
Shakespeare.

You Matter.
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  #8  
Old 10-29-2008, 10:59 AM
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Thanks!
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Old 05-11-2009, 09:10 PM
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Well, I realize this is my first post on this site(I was referred from Rennlist) but I still have to offer my .02 on HBL. I have had a terrible CPO and service history with these guys. Scariest bunch of felons I've ever come across! Managers were never available and wouldn't return calls. Front line guys obfuscate as if they've had training in the art. Systematic fraud from sales to service. PCNA wouldn't even back them up. YMMV. The detailed story is long and I'm not much of a typist but, if you'd like the particulars, PM me and I'd be happy to tell you all about it.
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Old 05-11-2009, 10:50 PM
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gaspasser (good handle, btw),

Every dealer has a bad day, so I'm not surprised you have a sad tale to tell. On balance, HBL is probably above average which doesn't mean they don't misfire from time to time.

As a counterpoint, my dealings with HBL Service (which are only over the last 18 months) have been nothing other than very, very good experiences.

As you said: YMMV.
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