[Potomac-Greg]

We're selling our 2002 Audi TT Roadster and as a favor to the buyers (friends) we decide to have a 30,000 service done. My wife brings it in and the results are staggering.

They basically did an oil change AND THEN PUT IN 32 OUNCES OF "ZMAX" which as far as I can tell is a classic snake oil additive. I intend to protest this unless they can show me where Audi specifies it. FTC has issues with this product.

THEN they list the oil as "ZVW-352-082-Q-DSP ENGINE OIL" at $3.10 X 5. What oil is RETAILED at $3.10 per quart? Doesn't sound like a proper oil. Audi/VW has enough trouble with the 1.8T sludging up. It's sickening that a dealer would put junk oil in.

Then $178 labor for basically an oil change and pouring 32 ounces of "ZMAX" whereever the hell you do that.

I believe that every business is entitled to make a buck, but this is outrageous. I'll be visiting first thing tomorrow.