[Rick Lee]

I got one for X-mas 2002 and it was a godsend. But it broke in less than a year. HF has a one-yr. parts-only warranty. I asked the lady what that meant exactly and she said I had to disassemble the driver, find what was broken, look up the part # on the diagram and they would send me that part for free. I just asked her to send me every part so I could build a new one. No dice.

Anyway, I did all that, got the part I needed, reassembled and now the damn tool doesn't have enough power to break a single lug nut loose. All it's good for is backing them off once they're broken loose. This sucks. 9 mos. of service from a $129 tool is BS. I didn't even use it that often - just at tech sessions and some weekend projects. Has anyone else had this problem with theirs and how can I fix it? Thanks.