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I am sorry to the volunteers who felt they were insulted, that wasn't my intent. Every PCA contact that I've ever had has promptly answered every one of my questions - dumb ones, and the other one or two questions I had.

I had one registration that clearly stated the conditional nature of a spot, and one registration that didn't state anything conditional at all.

Clearly errors and confusion are on my part, and I am sorry that I brought this up. The process is new to me, and I was unaware of how sensitive the topic was to so many.

I endeavor to help when I can, and as a new guy, I'm somewhat tentative about what I'm able to do to help, but I try to lend a hand somewhere at every event.

One registration clearly mentioned conditional status:

This registration does not constitute official acceptance until we contact you prior to the event to confirm acceptance. You should expect to receive confirmation approximately four weeks prior to the event.

The other didn't:

Thanks for registering to drive with xxxxxxxxxxxxxxx.

Detailed confirmation information will be emailed a few weeks prior to the event at which time your payment will be processed and refunds are subject to our cancellation policy: - No refunds or credit for cancellation within 3 days of event. Etc, etc, etc.