I had my windshield replaced this past November at Porsche of Silver Spring. They didn't do the work themselves, but called in a glass guy that they use for this type of work, who did it at their location. I was okay with that, since I'd rather have a guy who had done lots of Porsches do my windshield, rather than someone used to doing Hondas and Toyotas. Did a nice job, although I did have to go back for a minor follow-up (an antenna clip/attachment came loose).
The final bill was slightly less than the original quote. They do not take insurance directly, which they told me up front, so I had to file a claim with my insurance company (USAA) afterward. Safelite runs USAA's glass program, and apparently wasn't too happy about not getting the job, but they paid the claim right away.
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