Quote:
Originally Posted by BlackTalon
As far as shops proceeding with work without calling the car owner first, unfortunately that is SOP for most places. <...snip...> It is a frustrating thing, and far too widespread.
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I was told by a mechanic that its illegal (at least in VA.) He said they weren't allowed to exceed the written estimate by more than some (small) % w/o owner approval. Now if there was no written estimate given...