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Yes, it is a lot of work, and last minute requests, registrations, e mails are very difficult to deal with. Sign up early, CIs have the final decision on "iffy" run group questions, most handled by our registrars, and CIs do the Instructor/Student assignments, usually the weekend before the event, so have specific requests with both student and instructor agreement. We can not make them all happen, indeed do not want to do too many same Instructor/Student pairings so students get a broader base of differing instructor priorities/styles etc. Please, please, if as a newer student you are having difficulties with your Instructor, let the CIs know early, don't suffer for 3 days and never come back. We will do our best to swap you, no harm, no pain, and no repercussions for either party. We also like feedback on our instructors, not really he/she was great, does not really help. Constructive criticism/evaluation of our Instructors is really the only way the message can get back and the instructors can learn and appreciate any shortcomings/style, wording used.
Dirk |
I'd like to talk to Carol and Chris about us getting together and perhaps offering a MSR 201 class to anyone that would like to attend. I would think it would be best to provide during some free time at some future HPDE. Obviously drivers already attending have the MSR 101 knowledge. They knew enough to register for the event but I found out after being a new registrar for my first event last weekend how little many registrants know about the system (not to mention the background processes we use). Some of the topics we could cover could include: How to update your car, create car number preferences, update your emergency contact, maintain and update the medical information, update your track experience (for Potomac), update your driving resume, add clubs/regions to your list so you get information (or allow the registrar from that club to change things for you), how to register your spouse, kid, sibling or friend, update credit card or payment info, etc. We could also explain log book info. And then we could show the back-end event manager to give context into how we confirm, bill, and pair students and instructors. I just think if we unravel some mysteries and have a more informed club we could probably head off many of the questions and frustrations that we end up handling.
Just a thought. Scott |
hmm, always a good idea for more training and info to be put out there...but i do see a couple issues with effectiveness:
1) the folks who would presumably respond to this/need it the most are newbies but they are already busy with track sessions, classrooms, as well as (hopefully!) skid pad sessions and ride alongs. often, students are overwhelmed at an event so not sure how much turn out we'd get/much more they want to be piled on. 2) we have many new (to-our-club) drivers coming to us every event so even if we got a few, maybe a dozen to show, we'd conceivably have to hold one every event in order to keep getting the message out there. just food for thought. and either way, i am probably not making it to an event this season so it would have to be someone else leading this. |
Chicken or egg. They need to use MSR in order to get into the event where the educational session would be held. If they can swing that...
But assuming this is for higher-level stuff, then record the educational session, upload to Utube, etc., and provide a link in the sign-up email that MSR automatically sends. Done and done! |
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I wonder... who would make it? |
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Webinar!
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Put a sign-up for it on MSR!
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I am ready to learn more - and I am fortunate we have the volunteers that made it possible.
I was able to clear the waitlist for both clubs. Back to the track in late July and early August! |
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